Last Updated: June 2026
Welcome to Nomadic Sparkies (accessible from nomadicsparkies.com). We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Because we believe in keeping things simple, our privacy policy is straightforward. We do not hold user accounts, we do not allow public posting, and we only collect the bare minimum information required to help you fix or upgrade your campervan’s electrical system.
1. Who We Are
Nomadic Sparkies is a specialist electrical service providing repairs and installations for campervans.
- Website:
nomadicsparkies.com - Data Controller: Nomadic Sparkies
- Contact Email:
matt@nomadicsparkies.com
2. The Data We Collect & Why
Because our website is informational and does not allow user-generated content or accounts, we only collect data in two ways:
- Direct Communication: If you contact us via email, phone, or a contact form regarding an inquiry or booking, we will collect your name, email address, phone number, and any details you share about your van.
- Lawful Basis: Contractual / Legitimate Interests — We need this information to respond to your inquiry and provide a quote or service.
- Automated Log Data: Our website hosting provider automatically collects standard server logs (such as your anonymized IP address, browser type, and time of visit) to ensure the website stays secure and runs smoothly.
- Lawful Basis: Legitimate Interests — To maintain website security and performance.
3. Cookies
We keep cookie usage to an absolute minimum. We only use essential cookies necessary for the basic functioning of the website. We do not run invasive tracking or targeted advertising cookies.
4. How Long We Keep Your Data
We only keep your contact information for as long as necessary to fulfill the purposes we collected it for, including any ongoing campervan installation projects, warranty periods, or legal tax reporting requirements (usually up to 6 years for business financial records in the UK). If you just ask a question and do not book a service, we regularly clear out old inquiry emails.
5. Sharing Your Data
We hate spam as much as you do. We never sell or rent your data to third parties.
We only share data with essential service providers who help us run our business (such as our web hosting company or email provider). All providers are vetted to ensure they also comply with UK data protection laws. We may also disclose data if legally required to do so by UK authorities (e.g., HMRC).
6. International Data Transfers
Our website is hosted within the UK/EEA or in countries with an adequacy decision ensuring a high level of protection. If any backend tools transfer data outside the UK (e.g., US-based secure email servers), standard contractual clauses (SCCs) or equivalent legal protections are put in place.
7. Your Data Rights
Under the UK GDPR, you have rights regarding your personal data. You can ask us to:
- Provide a copy of the personal data we hold about you.
- Correct any incorrect information.
- Delete your information (where we do not have a legal obligation to keep it).
- Restrict or object to how we process your data.
To exercise any of these rights, simply email us at matt@nomadicsparkies.com. We will respond within one month, free of charge.
8. How to Complain
If you have any concerns about how we use your data, please contact us first so we can sort it out. If you remain unhappy, you have the right to lodge a complaint with the UK’s data protection authority:
Information Commissioner’s Office (ICO) Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF Helpline number: 0303 123 1113 / Website: www.ico.org.uk